This past week I performed stand-up at Gus’ Pub in Halifax – the energy wasn’t ideal, but some of the comics made sure to deliver the unexpected (by bringing their A game despite the obvious low energy in the room) and in my opinion, these comics are the ones truly delivering a first class customer experience.

The moral? Don’t bring your customers down – work hard to leave them inspired, entertained, and better for having been served by you.

Onward and Upward,
Corey “Gimmie My Ketchup” Poirier


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