The following is a Customer Service article I wrote in 2007 and haven’t read for a while – check it out at:
http://www.coreypoirier.com/customerexperience.pdf
cpoirier
http://www.gimmiemyketchup.com
http://www.coreypoirier.com
The following is a Customer Service article I wrote in 2007 and haven’t read for a while – check it out at:
http://www.coreypoirier.com/customerexperience.pdf
cpoirier
http://www.gimmiemyketchup.com
http://www.coreypoirier.com