I don’t know of an exact image that sums up the feeling of Passion, but I do know this?

You know it when a person has it (and when they don’t), and when they do have it, they are almost certain to deliver a positive (and more memorable) WOW infused customer experience.

The message?

1) Find a way to get more passion (or locate the passion) in your life and you’ll not only be happier as a result, and will probably live longer, your customers will be better for it as well.

2) Hire for passion first, and train for skills if necessary.

Until then, (or until next time), here’s to your success.


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