Posts tagged ‘Corey Poirier’

Video

Your Jacob – It’s about being YOURSELF, even in Customer Service

It’s not about being Jacob, it’s about being YOU!

WOW, some of the best service experiences ever???

Customer Service

http://mentalfloss.com/article/30198/11-best-customer-service-stories-ever

Image

YODA ON CUSTOMER SERVICE?

YODA ON CUSTOMER SERVICE?

THEY MAY HAVE BROKEN HIS GUITAR BUT…

Love this quote from our interview with Social Media / Customer Service proponent, Dave Carroll (of United Break’s Guitars fame):

“…customer service should be all the way through a company, and not just handled by the customer service department.” Dave Carroll

Thoughts?

HOW DO YOU ENGAGE YOUR CUSTOMERS?

employee_engagement

We have been doing a lot of interviews lately with people who are really great at engagement – curious how you engage your customers these days…at a time when engagement is as important as it has ever been?

ARE YOU HUGGING YOUR CUSTOMERS?

JackMitchell

We recently interviewed Jack Mitchell, Author of the Hug Your Customers book, for the latest episode of our Conversations With PASSION Radio Show, and Jack shared some great ways his (Upper scale men’s clothing) organization has hugged their customers over the years.

You can hear our interview with Jack (from our Conversations With PASSION Radio Show) at http://www.blogtalkradio.com/conversationswithpassion

Now I ask, can you share some ways you have hugged (figuratively) your customers in recent years?

Yours in Success,
Corey Poirier
http://www.coreypoirier.com

LOWEST PRICE THE BEST APPROACH?

Lowest price really the correct answer? This video may just have the answer:

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