I watched the episode of The Simpsons called Homer The Whopper recently (which was co-written by Seth Rogen) and at the outset of the episode Bart and Milhouse walk into Comic Book Guy’s store.
As they open the door, Comic Book Guy say’s “Ugh, customers how I hate them.” – I actually couldn’t recall the exact wording at first and you wouldn’t believe how long it took me to find the quote online.
Even though they don’t always say it, I think we can all agree that more and more people treat their customers like a burden rather than a privilege? I think we can also agree (at least most of us) that a change is more than due?
Now, imagine if we all treated our customers like invited guests – how big of an impact would that make?
Ready to start?